Experts of the Rosloto company will tell you about the role of women in the modern casino industry and explain why operators should not ignore this category of users and how to achieve gender equality in the enterprise.
Only 5 years ago, most marketing campaigns were aimed at men. Today, the situation has partially changed. Advertisers are still focused on successful guys aged 18–35, but many female users like entertainment for money, and this factor is worth taking into account.
The National Gambling Commission of the UK published the following statistics for 2022:
Researchers from the University of Liverpool agree with the published statistics. In their opinion, girls with verified accounts spend more time on gaming sites and spin the reels in slots at higher limits.
Lebby Eyres, CEO of The Health Lottery, said:
When placing bids in the Grand National, women are interested not only in the final result but also in watching the enchanting horse racing. They enjoy the gameplay no less than men.
The UK is not the only market where the gap between male and female audiences is quickly closing:
Simone McCarthy, professor at Deakin University of Australia, noted:
Statistics for the last year show an increase in participation of female customers in most forms of gambling entertainment. About a third of them place bids at least once a month, and another 20% visit platforms with slots once a week.
The 21st century was marked by active digitalisation of most areas of the economy and an accelerated pace of life, in which there was almost no room left for relaxation. Playing on gaming sites or in land-based locations helps people take their minds off the daily routine and stress.
Reasons that motivate the female audience to launch slot machines are:
In the wagering niche, the motives of gamblers are slightly different. Often, a healthy interest in their favourite sport and a desire to imitate familiar people (for example, work colleagues) come to the fore.
The YouGov European online publication conducted a survey among fans of betting and announced the following results:
Women rarely play to earn money. The statement is true for both casinos and bookmakers’ offices. In most cases, the female audience is driven by the search for new emotions, such as joy, a feeling of success, and satisfaction with the outcome of the match.
Gambling is closely related to other sectors of the economy (tourism, retail, and service). The growth of the number of women in leading business areas allows us to evaluate the benefits of working with this target group and understand in which direction to move.
Marketers identify several strategies aimed at this category of clients:
Advertising refers to beauty, fashion, and luxury. The image of a well-groomed lady with a stylish haircut and makeup placing bets in a casino will not leave anyone indifferent
Marketers use emotional incentives, such as success, independence, and self-confidence. The strategy is aimed more at housewives. They want to feel strong and equal with men since, in real life, they miss it
The basis is the desire to be part of a community, strengthen one’s social connections, and become a member of an exclusive closed club.
This approach works well with women aged 50+ and with young but single girls
Feminisation of the product
Advertising moves are created together with opinion leaders. These are famous bloggers, athletes, and show business representatives
In this case, the gambling product is integrated into existing social rituals.
For example, spinning the reels in slots is associated with scrolling social media feeds. Both processes often take place automatically, helping users to relax and have a carefree time
The active development of the iGaming sector makes it easier to promote bets among women. If half a century ago, the weaker gender was traditionally excluded from gambling, then today, everything has changed dramatically.
In the 21st century, players have modern and reliable smartphones based on Apple technology. They no longer need to undergo strict face control to get into a prestigious casino. All games are available online with just a few taps on the touch screen.
The company unites 12 public lotteries in the UK and conducts the raffles on their behalf.
The project has been operating since 2011. Each year, The Health Lottery donates 20% of the proceeds to local medical organisations. The brand is known as a major patron that supports many non-profit initiatives and charitable foundations.
In March 2023, Lebby Eyres took over as CEO of the firm. She joined the team after many years in journalism and immediately noticed differences between the gender balance in the media and the gambling industry.
One of the key changes Ms. Eyres has initiated is a major re-launch of The Health Lottery. It was decided not to ignore the women’s requests but to adapt the product to their needs.
During the restart, the company updated:
Lebby Eyres noted:
We made a rebranding to increase engagement and provide a better emotional connection with our customers.
The expert’s journalistic experience taught her how much girls love real-life stories. For this reason, another section was added to the official page of the brand. It publishes the reviews of real people who benefited from charitable funds raised by The Health Lottery.
After the re-launch, the provider posted an anonymous survey. The purpose of collecting information was to understand whether clients liked the latest changes.
Gambling is a niche that has been dominated by men for many years. They held key positions and made important decisions on the development of iGaming enterprises.
In recent years, there have been several precedents in the market when girls have achieved unconditional success.
The British holding specialises in sports betting and gambling. Its shares are traded on the London Stock Exchange and are included in the prestigious FTSE 100 index.
In January 2021, Jette Nygaard-Andersen became chief executive officer of Entain and the first woman to hold this position.
Ms. Nygaard-Andersen's main achievements are:
Jette Nygaard-Andersen noted:
The growth of our customer base by 25% puts us on par with such companies as Netflix and Google. Like us, they are implementing innovations to expand the supply and global market presence.
The American bookmaker offers betting on various competitions, horse racing, and fantasy sports and develops casino software.
FanDuel takes a leading position in New Jersey, New York, Pennsylvania, Indiana, and West Virginia. The firm also continues its active expansion into other markets as iGaming is legalised in American states. The brand has 9 offices in the United States and Scotland.
Amy Howe took over as FanDuel CEO in 2021. Previously, she worked for Ticketmaster North America (a ticket sales and distribution company) for 6 years as an executive director.
Ms. Howe's main initiatives are related to the reduction of customer acquisition expenses. She has spoken about the wasteful spending on advertising and promotion that takes place in the US online gambling industry.
Ms. Howe cited New York State as an example. Here, bookmakers offer players generous rewards (signup bonuses and risk-free bids). Operators pay high taxes for it but, at the same time, cannot mention this item of expenditures as marketing costs.
Changes in the FanDuel advertising policy helped reduce this budget line by 8% without losing the company's customer base.
Amy Howe also stated:
We have set ourselves a fairly ambitious goal: by 2026, 40% of senior positions in the company will be occupied by women. And I truly believe that over time, this will make our industry successful.
Lebby Eyres, CEO of the enterprise, noted:
Our client base is distributed quite evenly. As for the staff, there is a clear bias towards men (75%), while women make up only 25% of all company employees.
Ms. Eyres offered several ideas on how to help women make a career:
In the 21st century, this category makes a significant contribution to the development of the casino industry.
The Rosloto company scales iGaming projects in the world’s leading regulated markets, taking into account all industry requirements and requests of different target groups.
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